Western Union® Online Money Transfer Capabilities Now Live in Serbia

Western Union, the world leader in cross-border money transfers, in cooperation with TENFORE, the leading provider of payment services in the region, enabled online money transfers, which gave users in Serbia the option of sending funds to more than 200 countries and territories 24/7.

TENFORE digital account

Order for execution of payment services in electronic form

Unique functionality on the market

Why tenfore digital accounts?

TENFORE digital account

Following the efforts of the Government of the Republic of Serbia to digitize business operations in the country as much as possible, TENFORE, the first payment institution in Serbia, has FIRST AND ONLY started implementing digital orders for the execution of payment services at the locations of TENFORE representatives.

Advantages of digital accounts:

  • Faster transaction processing and reduced bill payment waiting times
  • More data on the digital account: name of the payment institution through which the payment was made, contact telephone numbers, name of the location where the bill was paid

Are digital orders in accordance with the laws of the Republic of Serbia?

YES
The National Bank of Serbia has approved the TENFORE ORDER FOR EXECUTION OF PAYMENT SERVICES IN ELECTRONIC FORM.

The digital order complies with:

  • According to the Law on Payment Services of the Republic of Serbia (Official Gazette of RS, No. 139/2014 and 44/2018)
  • Decree on conditions for preparing documents for reliable electronic storage and document formats suitable for long-term storage (Official Gazette of RS No. 86/2018),
  • Decision on the form, content and method of using the form of payment orders for execution of payment transactions in dinars (Official Gazette of the RS No. 55/2015, 78/2015, 82/2017, 65/2018, 78/2018, 22/2019, 125/2020).
10% discount with a pensioner card

10% discount with a pensioner card

TENFORE payment institution has signed an Agreement with the PIO Fund in order to be included in the discount program for pensioner card holders. Users of the Pension Card will be able to from 07.11.2023. get a 10% discount when using payment services at over 600 TENFORE locations, except for market payments, online deposits, AMSS, and Western Union services. Promotional discount for Pensioner card holders will last until May 31, 2024. years. Pensioners are a valuable target group, and we intend to provide them with special benefits and improve their experience at TENFORE dealership locations.

 

New Western Union Concept Store

FIRST TIME IN SERBIA - Western Union, in cooperation with the TENFORE payment institution, opened the first concept store in Serbia. The first WU concept store is located at Nehruova 56b, New Belgrade, Idea Super building. WESTERN UNION CONCEPT STORE, a place for performing all monetary transactions, officially opened its doors to users on November 8, 2023. years. We are here to guide users to innovations and to be one step closer to them in every sense.

 

New Western Union Concept Store

TENFORE Payment Institution provides new benefits within the payment transaction service

07.03.2024. TENFORE, the first payment institution in Serbia, from 07.03.2024 introduces two new benefits for payment service users: the IPS NBS Instant Payment System and the automatic generation of payment slips from eUprava portal. In cooperation with AIK Banka,  TENFORE became an indirect participant with direct access to the IPS NBS Payment System and thus enabled its users to execute payments at any time of the day or night, according to business hours of TENFORE agent’s exchange offices. The National Bank of Serbia also  published the information of the inclusion of TENFORE payment institution into the IPS NBS Instant Payment System on its website on March 6: 

https://nbs.rs/sr_RS/scripts/showcontent/index.html?id=19572 

IPS NBS Instant Payment System

TENFORE, in its agents’ exchange offices, provides the possibility of IPS NBS Instant Payment System – a payment order executed within a couple of seconds. Instant payment orders are a big step forward, especially for the users who prioritize security and speed of order  execution.


eUprava

eUprava service enables generating of payment orders for those users who need electronic services in the Republic of Serbia, such as production of new ID documents, vehicle registration, calculation of tax on the transfer of absolute rights and various other services.

The goal of the TENFORE payment institution is to continue to improve the services we provide on a daily basis, wishing to share the experience of our users to services, making them available and easier to end users.

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