Western Union money transfer

How to collect a money transfer
1. Go to the nearest Western Union location
2. Present:
  • Your ID document
  • MTCN (a ten digit control number given to you by the Sender)
  • The sender’s first and last name
  • The country of origin (where money was sent from)
  • The expected amount
3. Payout Pick up the money and the form

Receiving money from abroad

A money transfer sent to you through Western Union can be picked up at the nearest post office, Sberbank or VTB bank, at an exchange office or another retailer within Tenfore network. In order to receive a money transfer, no bank account is needed. At post offices, money is paid out in dinars only, while in Sberbank and VTB bank you can pick up your money in euros. At exchange offices and other retailers you can opt between dinars and euros. In Sberbank the payout limit is EUR 6000. Money transfer fee is always paid by the Sender only.

How to collect a money transfer
1. Go to the nearest Western Union location
2. Present:
  • Your ID document
  • MTCN (a ten digit control number given to you by the Sender)
  • The sender’s first and last name
  • The country of origin (where money was sent from)
  • The expected amount
3. Payout Pick up the money and the form
How to send a money transfer
1. Go to the nearest Western Union location
2. Present:
  • Your ID document
  • The Receiver’s first and last name and the destination country
  • The money to be transferred together with the transfer fee
3. Money Transfer Control Number (MTCN) You will receive MTCN (Money Transfer Control Number - you should inform your Receiver about it)

Sending money from Serbia

 

Sending money from Serbia is quite simple - your money will be sent to your Receiver within minutes anywhere in the world.To send money from a post office, neither the Receiver or the Sender need to have a bank account.
Money can be sent from the nearest post office location anywhere in Serbia as well as from exchange offices and other retailers to more than 200 countries and territories throughout the world.Monthly limit for sending money per person is 1.200.000 dinars (RSD), while the limit per transaction is 880.000 dinars (RSD).

Money is sent in dinars only, while the Receiver will pick up the money in the currency available for pay out in the destination country. Money transfer fee is always paid by the Sender only.

When the transfer has been completed, the clerk will give you a verified copy of the form with a 10 digit Money Transfer Control Number (MTCN), which should - with your information - report to the recipient.

How to send a money transfer
1. Go to the nearest Western Union location
2. Present:
  • Your ID document
  • The Receiver’s first and last name and the destination country
  • The money to be transferred together with the transfer fee
3. Money Transfer Control Number (MTCN) You will receive MTCN (Money Transfer Control Number - you should inform your Receiver about it)

Fraud and customer protection

 

WARNING

Protect yourself from fraud by not sending money to persons you do not know or for the purchase of goods / services over the Internet. Read more about frauds and how to protect yourself.

Details

Sending money within Serbia

If you need to make a fast money transfer within Serbia, there is an intra money transfer service which has been offered by Western Union since January 1st, 2018. Intra money transfer service is designed for money transfers when both the country of origin and the country of destination is Serbia and is available with all our agents at over 1800 locations.

Pricelistof money transfer

Please be informed about our new pricelist which will be valid from June 15, 2019. To see our new pricelist please follow this link.

Fee for sending to Serbia, Bosnia and Herzegovina, Montenegro, Croatia and Macedonia

Serbia Bosnia and Herzegovina Montenegro Croatia Macedonia
Amount to send
(RSD)
Fee
(RSD)
0 - 6,400 660
6,400.01 - 12,800 950
12,800.01 - 25,500 1,450
25,500.01 - 42,000 1,900
42,000.01 - 64,000 2,500
64,000.01 - 83,500 3,800
83,500.01 - 90,000 4,100
90,000.01 - 105,000 4,300
105,000.01 - 125,000 4,550
125,000.01 - 150,000 4,850
150,000.01 - 175,000 5,050
175,000.01 - 200,000 5,300
200,000.01 - 230,000 5,500
230,000.01 - 880,000 8,900

Fee for sending to all other countries

World
Amount to send
(RSD)
Fee
(RSD)
0 - 8,300 800
8,300.01 - 16,000 1,500
16,000.01 - 26,000 2,200
26,000.01 - 32,000 2,600
32,000.01 - 41,000 3,300
41,000.01 - 55,000 3,700
55,000.01 - 60,000 4,000
60,000.01 - 84,000 4,300
84,000.01 - 90,000 5,300
90,000.01 - 105,000 5,800
105,000.01 - 125,000 6,300
125,000.01 - 150,000 6,800
150,000.01 - 175,000 8,100
175,000.01 - 200,000 8,400
200,000.01 - 230,000 8,700
230,000.01 - 880,000 9,900

* Western Union derives profit from charging service fees, as well as from the exchange of currencies.

Contact
Contact

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Dobračina 60
11 000 Belgrade, Serbia
Customer Center
Phone:+381 11 333 4 999
Fax:+381 11 333 4 998
Working days and Saturdays:
07:00 - 20:00

On Sundays:
08:00 - 19:00